Downdetector: Over 4000 Reports on as Claude Faces Outage

What the data shows

What happens when a popular AI service experiences a significant outage? This question arises as Claude, a product of Anthropic, faced a major disruption on March 25, 2026, leading to over 4,000 reports of issues logged on Downdetector.

The outage primarily affected Claude Chat, with 48% of users reporting problems, while 28% faced issues with the app and 14% with Claude Code. The service disruptions began at approximately 7:22 PM IST, as confirmed by the official status page.

Users encountered various error messages, including one that stated, “This isn’t working right now. You can try again later.” This message reflects the frustration of many who rely on Claude for their daily tasks. The outage has impacted both mobile and desktop users, indicating a widespread issue across platforms.

Initially, the number of complaints surged to nearly 5,000 before tapering off to around 2,600. The company has acknowledged the outage and is actively investigating the issue. A spokesperson from Claude stated, “The issue has been identified and a fix is being implemented.” However, the exact cause of the outage remains undisclosed, and no confirmed timeline for recovery has been provided.

This incident follows weeks of earlier service disruptions, raising concerns among users about the reliability of Claude. The service is currently marked as a partial outage on the official status page, which adds to the uncertainty surrounding the resolution of these issues.

As the investigation continues, users are left in the dark regarding the specifics of the outage. Details remain unconfirmed, and the company has not shared any technical details that could shed light on the situation.

In the meantime, users are advised to remain patient as Claude works to resolve the ongoing issues. The situation serves as a reminder of the challenges faced by technology services in maintaining consistent uptime and reliability.