Customers of TalkTalk are reporting a major service outage that began at around 7 AM on March 25, 2026. The disruption is impacting users across various parts of the United Kingdom, with many unable to access the internet.

As of 8:10 AM, some users have noted that their physical line connection to the ISP remains active, suggesting that the issue may not be with the physical infrastructure. However, the outage appears to be related to TalkTalk’s DNS servers or an issue with peering and routing.

Reports indicate that using a VPN seems to resolve the issue for some users, allowing them to regain access to the internet temporarily. This workaround has been noted by multiple customers who are seeking immediate solutions.

By 8:17 AM, it was confirmed that some customers of TalkTalk Business are also being impacted by the outage, further broadening the scope of the disruption. The lack of updates on TalkTalk’s Service Status page has left many customers frustrated.

As the situation evolved, reports began to surface around 8:20 AM that some customers were starting to come back online, indicating that the issue may be resolving for a portion of the affected users.

Despite these developments, TalkTalk has not yet provided an official statement regarding the outage. As of 11:11 AM, customers are still awaiting clarity on the situation.

Details remain unconfirmed, but the ongoing outage has raised concerns among users about the reliability of their internet service. Many are turning to social media to express their frustrations and seek updates.

The impact of this outage highlights the vulnerabilities in internet service provision and the reliance on stable DNS and routing systems. As customers continue to experience disruptions, the need for transparent communication from ISPs like TalkTalk becomes increasingly critical.

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